The Digital Personal Data Protection Act, 2023 establishes a comprehensive legal framework governing how organizations in India collect, process, store, and use personal data. Under the Act and the accompanying rules, every organization handling personal data will be required to implement robust systems for consent management, data processing, and data governance before the compliance deadline.
Banks process vast volumes of sensitive financial and personal information, making early implementation of DPDP compliance measures particularly critical for the sector. As the regulatory deadline approaches, financial institutions are increasingly expected to establish effective consent management and data governance systems well in advance to ensure full compliance with the law.
The engagement has already delivered its first milestone with the successful implementation of Cookie Consent on Union Bank of India’s corporate website. Cookies, which are small files stored by a visitor’s browser to remember user preferences and monitor browsing activity, can only be deployed after obtaining clear and informed user consent under the provisions of the DPDP Act. As organizations across India prepare for the new data protection regime, cookie compliance has emerged as one of the earliest and most visible indicators of broader privacy compliance initiatives.
Implementation of Consent Management and Data Discovery capabilities is currently underway across the Bank’s applications to support its wider data privacy, governance, and regulatory compliance objectives.
Consentin has been developed to address the complete range of DPDP compliance requirements through a unified platform. The solution includes consent management, privacy notices, data retention and consent withdrawal management, cookie compliance, privacy assessments, third-party risk management, and regulatory breach reporting. A centralized dashboard provides compliance teams with comprehensive visibility into consent status and data flows across the organization. The platform can be deployed either on-premises or as a Software-as-a-Service solution, depending on enterprise infrastructure requirements.
Commenting on the engagement, Shivam Singla, Chief Executive Officer of Leegality, said the company was proud to be trusted by an institution of Union Bank of India’s scale to build its DPDP compliance foundation. He added that the Bank’s decision is expected to help shape how the broader banking industry approaches privacy compliance in the coming years.
Consentin is Leegality’s dedicated DPDP compliance platform, designed to meet the complete spectrum of privacy compliance requirements for Indian enterprises through a unified and secure system. Leegality itself is a document infrastructure platform used by more than 5,000 Indian companies to create paperless workflows for agreements, forms, and other legal documents. The company processes more than 50 million electronic signatures and over 3 million electronic stamp transactions annually.
Headquartered in Mumbai and established on November 11, 1919, Union Bank of India is among the country’s leading public sector banks. The Bank operates a network of more than 8,675 domestic branches, over 8,650 automated teller machines, employs more than 73,600 personnel, and maintains over 26,000 Banking Correspondent Points. It manages a total business of ₹23.85 lakh crore, reinforcing its position as one of India’s largest banking institutions while advancing its commitment to data privacy and regulatory compliance through this major digital transformation initiative.
About The Author
Comment List